Request for Service
We appreciate your interest in our solution, and our technical support team will be reaching out to you shortly
Why Choose a KENAS-Accredited Laboratory
Why Choose a KENAS-Accredited Laboratory
Not all calibration providers are equal. In Kenya, the Kenya Accreditation Service (KENAS) is the sole national body mandated under the Standards Act (Cap 496) to accredit conformity assessment bodies, including calibration and testing laboratories. Scalestech holds KENAS accreditation under ISO/IEC 17025:2017 — meaning every calibration certificate we issue is internationally recognised and traceable to national and international measurement standards.Why does this matter to your business? A calibration certificate from a non-accredited provider has no standing in a legal dispute, customs clearance, food safety audit, or ISO certification review. Accredited calibration protects you from costly measurement disputes, product recalls, and regulatory penalties imposed by the Weights & Measures Department (WMD) under the Kenya Bureau of Standards (KEBS).Key advantages of choosing Scalestech for your calibration needs:• Internationally recognised calibration certificates traceable to SI units• Full compliance with Kenya's Weights & Measures Act requirements• Accredited by KENAS — Kenya's national accreditation body• Calibration reports accepted by KEBS, ISO auditors, and international buyers• On-site service nationwide — Nairobi, Mombasa, Nakuru, Eldoret, Kisumu, Thika, and beyond• Faster turnaround than sending equipment to a distant laboratory• Dedicated service team for industrial, retail, laboratory, and weighbridge scales
Compliance & Regulatory Requirements in Kenya
Compliance & Regulatory Requirements in Kenya
Kenya-specific: The Weights & Measures Act (Cap 513) requires all weighing instruments used in trade to be verified and stamped by the WMD or an approved agent. Scalestech is approved to conduct verification and issue stamps. KEBS requires ISO 17025 calibration for exporters. HACCP and FSSC 22000 food-safety standards require calibrated instruments. Reference the Kenya Accreditation Service (KENAS) website and the KEBS Standards Catalogue as authority sources.
Understanding Metrological Traceability
Ever wondered what traceability in weighing really means — and why it's so critical for accuracy, compliance, and trust?
In this video, we break down metrological traceability, calibration requirements, and the importance of accredited laboratories in ensuring reliable measurement results.
You'll learn:
✅ What metrological traceability means in practical terms
✅ Why calibration must be performed by an accredited laboratory
✅ How traceability links your weighing equipment to international measurement standards
✅ The role of traceability in ensuring product quality, regulatory compliance, and fair trade
✅ Why regular calibration protects your business from costly errors and measurement disputes
Whether you work in manufacturing, food processing, logistics, or laboratory testing, understanding traceability helps you build confidence in every measurement.
Understanding Metrological Traceability
Ever wondered what traceability in weighing really means — and why it's so critical for accuracy, compliance, and trust?
In this video, we break down metrological traceability, calibration requirements, and the importance of accredited laboratories in ensuring reliable measurement results.
You'll learn:
✅ What metrological traceability means in practical terms
✅ Why calibration must be performed by an accredited laboratory
✅ How traceability links your weighing equipment to international measurement standards
✅ The role of traceability in ensuring product quality, regulatory compliance, and fair trade
✅ Why regular calibration protects your business from costly errors and measurement disputes
Whether you work in manufacturing, food processing, logistics, or laboratory testing, understanding traceability helps you build confidence in every measurement.
Calibration & Repair Services FAQ
How much does weighing scale calibration cost in Kenya?
Cost varies by scale type and capacity. Contact Scalestech +254 756 233 223 for a tailored quote.
How often should weighing scales be calibrated?
Kenya's Weights & Measures Act requires annual calibration for all trade-use scales. ISO 9001 and food safety standards typically require 6-monthly calibration. High-use industrial scales may need quarterly checks. Scalestech offers annual maintenance contracts.
What is a KENAS calibration certificate?
A KENAS calibration certificate is issued by an ISO/IEC 17025 accredited laboratory (like Scalestech) and provides traceable measurement results. It is legally recognised by KEBS, customs authorities, and ISO auditors in Kenya and across East Africa.
Can you calibrate my weighbridge on-site in Kenya?
Yes. Scalestech provides on-site weighbridge calibration services across Kenya, including Nairobi, Mombasa, Eldoret, and Nakuru, using certified standard test weights traceable to KEBS
What is the difference between calibration and verification?
Calibration determines the accuracy of a scale against reference standards. Verification (stamping) is a legal requirement under the Weights & Measures Act confirming the scale meets trade accuracy requirements. Scalestech performs both
Do you repair weighing scales as well as calibrate them?
Yes. Scalestech provides scale repair, calibration, and preventive maintenance for all types of weighing scales — digital, industrial, retail, analytical, and weighbridges — across Kenya and East Africa.
How do I know if my scale needs calibration?
Signs your scale needs calibration: inconsistent readings for the same item, display shows error codes, scale fails to zero correctly, the last calibration date is over 12 months ago, or you have moved or dropped the equipment. Call Scalestech +254 756 233 223 for a free assessment
Do you offer calibration services in Uganda, Tanzania, and Rwanda?
Yes. Scalestech extends calibration and repair services to East Africa including Kampala (Uganda), Dar es Salaam and Arusha (Tanzania), Kigali (Rwanda), and Lusaka (Zambia). Contact us for regional service schedules.
What is metrological traceability and why does it matter?
Metrological traceability is the unbroken chain linking your scale's calibration result back to national and international measurement standards. It ensures your measurements are globally recognised and legally defensible — critical for export compliance, food safety, and fair trade in Kenya.